Resources
How to Report

How to Report a JPS Outage in Jamaica

Jamaica Public Service

Step by step

  1. 1Call the JPS Customer Care line at 1-888-225-5577 (CALL-JPS).
  2. 2Or tweet @myjpsonline with your area and what you're seeing.
  3. 3Use the JPS mobile app to file a report with your account number.
  4. 4Have your account number and nearest landmark or pole number ready.
Before you report

Check live JPS outages first — your issue may already be tracked.