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How to Report

How to Report a Digicel Outage in Jamaica

Digicel Jamaica

Step by step

  1. 1Dial 100 from your Digicel mobile, or 1-876-511-5050 from any line.
  2. 2Tweet @digicel_jamaica with your parish and signal status.
  3. 3Use the MyDigicel app to file a service ticket.
  4. 4Restart your handset or router before reporting to rule out local issues.
Before you report

Check live Digicel outages first — your issue may already be tracked.