Jamaica Public ServiceKingstonresolved

Jamaica Public Service Outage: Kingston (Resolved)

This Jamaica Public Service outage reported in Kingston, Jamaica, beginning . Service was restored at .

Incident details

(Kingston January 13, 2025) JPS is currently undertaking extensive rebuilding works to restore electricity to the Roaring River National Water Commission (NWC) Pump, which supplies water to approximately 50,000 Westmoreland residents. The energization of the lines leading to the pump is also expected to restore power to more than 1,700 JPS customers across sections of Westmoreland. JPS President & CEO, Hugh Grant, said the company is giving top priority to the restoration of power to the Roaring River Pump because of the significance of this facility to the parish of Westmoreland. “We understand the inconvenience and potential health challenges caused by the absence of water. While relatively few JPS customers will be restored despite the extensive work being done here, the greater benefit lies in getting water to the residents. This is consistent with our restoration strategy of giving priority to critical services such as water, hospitals, and telecommunication,” he said. The effort involves the rebuilding of over 10 miles of electricity lines from the power source at the JPS Paradise substation to NWC’s Roaring River pump. “Several roadways were washed away and others were left

Incident timeline

All times shown in Jamaica time (America/Jamaica).

  1. Outage began
    · 7 months ago
    Start time per the utility's official notice.
  2. Reported on Jamaica Outage Tracker
    · about 2 months ago
    First tracked here via scraper or community report.
  3. Resolved
    · 7 months ago

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What to do while you wait

Save phone battery

Drop screen brightness, enable low-power mode, and close background apps. Aim for one full charge to last 12+ hours.

Protect appliances

Unplug TVs, fridges and ACs to avoid surge damage when power returns. Leave one bulb on so you'll know when it's back.

Keep the fridge cold

Avoid opening it. A full freezer stays cold ~48h closed, a fridge ~4h. Fill empty space with frozen water bottles.

Official source