Jamaica Public Service Outage: Jamaica (Resolved)

Incident details

Island-wide advisory. (December 10, 2025) JPS has delivered on its projected December restoration targets, which were announced at a media briefing held on November 13 in Montego Bay – thereby marking a major milestone in the national recovery effort following the passage of the devastating Category 5 Hurricane Melissa. The company has now delivered on several commitments it had made to the nation in early November, as it tackled the tremendous task of rebuilding the transmission and distribution infrastructure which had suffered catastrophic damage from the hurricane. At the time, JPS President & CEO, Hugh Grant, had committed to restoring power to 95% of JPS’ customers in St Mary and Portland by the first week of December, and to 75% of customers across the parishes of Manchester, Clarendon and St. Ann by December 10. In providing a progress update on the pace of restoration, Grant announced that JPS has now delivered on these commitments and, in most cases, has surpassed the targets. “With more than 96% of our customers in St Mary and Portland now with electricity, these parishes have joined Kingston & St Andrew, St Catherine and St Thomas, as almost fully restored. A few custom