Jamaica Public Service Outage: Jamaica (Resolved)

Incident details

Island-wide advisory. (Kingston – Saturday, November 9, 2024 / 4:00pm) JPS has now completed restoration of power to customers who were impacted by outages caused by Tropical Storm Rafael. JPS President & CEO, Hugh Grant, has announced that all parishes were fully restored as at 3:00pm today, with only one business customer in Port Esquivel, St Catherine, still without service due to access challenges caused by swampy terrain. The company is working to relocate the line supplying this facility in order to restore service to the customer as soon as possible. “I am very happy that we were able to restore our customers ahead of the tight timeline we set for ourselves, and without any safety incident,” the JPS CEO indicated. “I am particularly encouraged by the improvements in our stakeholder engagement and outreach during this restoration process. We were able to work closely with the Ministry of Energy, the Office of Utilities Regulation (OUR), various municipalities, Members of Parliament and other community representatives, who were able to share information to help us execute on our restoration strategy safely and quickly. I really want to thank our customers for their patience ov