Is Digicel Down in St. James? Live Network Status
No, Digicel is not currently down in St. James — no active network faults are reported.
0 active · 1 resolved in the last 24 hours · 0 reports in the last 30 days. Last checked 18 August 2026 at 9:35 pm.
St. James is anchored by Montego Bay, Jamaica's second city and main tourism hub.
Montego Bay is a Digicel and Flow backbone node, so a fault here can have knock-on effects for Hanover and Trelawny internet as well.
Over the last six months this tracker has logged 1 Digicel network outage in St. James. That history is what shapes the expectations below for how long a Digicel network outage in St. James usually lasts.
Recent Digicel Outages in St. James
Digicel
St. James
Mobile data slowness in Montego Bay
Severity · Lowabout 2 months ago
Source:digicelgroup.com
Communities in St. James
Digicel network outages in St. James are most often reported from these communities and towns:
- Montego Bay
- Rose Hall
- Ironshore
- Anchovy
- Cambridge
- Adelphi
- Granville
How to Report a Digicel Outage in St. James
Digicel customer care
100 (from a Digicel line) or 1-876-511-5050
Digicel official website
www.digicelgroup.com/jm
- Dial 100 from your Digicel mobile, or 1-876-511-5050 from any line.
- Tweet @digicel_jamaica with your parish and signal status.
- Use the MyDigicel app to file a service ticket.
- Restart your handset or router before reporting to rule out local issues.
- Give the operator a St. James landmark — Montego Bay, Rose Hall, Ironshore are the reference pointsDigicel crews use most in this parish.
You can also add your report to this tracker so neighbours in St. James can see it immediately.