Is Digicel Down in Portland? Live Network Status
No, Digicel is not currently down in Portland — no active network faults are reported.
0 active · 0 resolved in the last 24 hours · 0 reports in the last 30 days. Last checked 18 August 2026 at 9:38 pm.
Portland is the north-east parish backing onto the Blue Mountains and the John Crow range.
Cell sites are sparse east of Boston, so mobile outages there are felt across a wide area with few fallback options.
Recent Digicel Outages in Portland
No Digicel network outages have been recorded in Portland in the period this tracker covers. When one is published by Digicel Jamaica or reported by residents of Port Antonio, it appears here.
Communities in Portland
Digicel network outages in Portland are most often reported from these communities and towns:
- Port Antonio
- Buff Bay
- Hope Bay
- Boston
- Manchioneal
- Fair Prospect
How to Report a Digicel Outage in Portland
Digicel customer care
100 (from a Digicel line) or 1-876-511-5050
Digicel official website
www.digicelgroup.com/jm
- Dial 100 from your Digicel mobile, or 1-876-511-5050 from any line.
- Tweet @digicel_jamaica with your parish and signal status.
- Use the MyDigicel app to file a service ticket.
- Restart your handset or router before reporting to rule out local issues.
- Give the operator a Portland landmark — Port Antonio, Buff Bay, Hope Bay are the reference pointsDigicel crews use most in this parish.
You can also add your report to this tracker so neighbours in Portland can see it immediately.